Account and billing
Plans, payments, and what happens when you cancel.
- Compare Aster plans What each plan includes, and how storage, aliases, and domains differ between them.
- Payment methods Aster accepts Pay by card or cryptocurrency, update your details, and download invoices.
- Change your plan Upgrade, downgrade, or switch between monthly and yearly billing.
- Cancel your plan or ask for a refund Cancel from settings, keep your account on the free plan, and request a refund.
- Delete your Aster account Export your mail, then delete the account and everything stored with it.
- Find your invoices and receipts Download an invoice, check a payment's status, and see how credits apply.
- Pay with cryptocurrency Use Bitcoin, Litecoin, Ethereum, or USDC to pay for your plan.
- Storage and sending limits See how much space you use, free some up, and know the daily send limits.
- Share a plan with your family Add members, give each one their own private mailbox, and manage the plan.
- Student and academic pricing Apply for a discounted plan with an academic address.
- Update your payment method Change the card on file and fix a failed payment.
- Change your Aster address What you can rename, what you cannot, and how to move to a new address.
- Top up and spend account credit Add credit to your Aster account with a card or crypto, and put your balance toward plan and add-on renewals.
Videos
Short walkthroughs from the Aster channel.
Still need help?
Contact support. Aster replies here and in your inbox.
- Get help with your account Send a request from your account and read the replies here.
- Can't sign in? Tell us another email address. We send a code there, then reply to it.
- Your support requests See your requests and read the replies.
You can also email hello@astermail.org.