Métodos de pago que acepta Aster
Pay for your plan by card or with cryptocurrency, manage your saved cards, and find your invoices.
Card payments go through Stripe, so Aster never holds your full card number.
Before you begin
- To compare plans and prices, see Compare Aster plans.
- You can pay for a plan with a card or with crypto, but not both at once. To switch from a card subscription to crypto, cancel the card subscription first.
- If you bought your plan through the App Store, Apple handles your payments.
Pay by card
- Go to Settings > Billing, and then choose your plan.
- Under Subscription length, choose a term.
- Choose Card as the payment method, and then select Continue to Checkout.
- Enter your card details and complete the payment.
A card subscription renews automatically at the end of each billing period until you cancel it. Aster emails you before your plan renews.
Pay with cryptocurrency
In Review and pay, choose a Subscription length, choose Crypto as the payment method, select Continue to Checkout, and then pick a coin. Aster shows an address, an exact amount, and a timer. Your plan starts when the payment is received.
Crypto purchases don’t renew automatically. Aster emails you before your term ends, and you can pay for the next term by selecting Renew with crypto on the Billing page. The 2-year term is available when you pay with crypto. For step-by-step instructions, see Pay with cryptocurrency.
Manage your saved cards
- Go to Settings > Billing.
- On the Current Plan card, select Manage Plan.
- Select Manage Payment Methods.
The Payment Methods window lists your saved cards, with the last digits of each card, its expiration date, and a Default badge on the card Aster charges. From here, you can:
- Add a card: select Add Payment Method, and then enter the name on the card, the card number, the expiration date, the security code, and your ZIP or postal code. Select Save Card.
- Change the default card: select Set as default on the card you want Aster to charge.
- Remove a card: remove any card you no longer want to keep on file.
Invoices
Every payment appears under Billing History in Settings > Billing, with its description, date, amount, and status. To download an invoice, select PDF next to the payment when it’s available. To learn more, see Find your invoices and receipts.
Credits
Aster credits apply automatically to plan and add-on renewals, and you can turn that off with Use credits for renewals. You earn credits through referrals, or you can buy them by card or with crypto. Your balance is in the Credits section of Settings > Billing. Credit can’t be withdrawn as cash or transferred to another account.
If a payment fails
If a card payment doesn’t go through, a banner on the Billing page explains the reason when your bank provides one. Your mail keeps working while you fix it, and the banner shows how many days you have before your plan moves to the free plan. To fix it, select Update Payment Method, and add a new card or correct your details.
Common reasons include:
- The card expired.
- The account didn’t have enough funds.
- One of the card details, such as the security code, didn’t match.
- Your bank doesn’t support the payment. Many prepaid cards can’t be used for a subscription.
If the card is fine and the payment still fails, your bank may be declining an international charge. Contact your bank, or pay with crypto instead. For more help, see Update your payment method.
Troubleshooting
- You can’t pay with crypto: if you have an active card subscription, cancel it first, and then pay with crypto.
- The 2-year option isn’t available by card: the 2-year term is available when you pay with crypto.
- You don’t see Manage Plan: the button appears only when you have a paid plan. On the free plan, choose a plan from the list on the Billing page.
- You need company details on an invoice: Aster doesn’t have a field for company details. Open a support request with the details you need.
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