Configurar las notificaciones

Turn on notifications for new mail, and choose what triggers them, how they look, and when Aster stays quiet.

All notification options are in Settings > Notifications. Your choices follow your account to every device, but you grant notification permission separately on each browser and device.

Turn on notifications in a browser or the desktop app

1. Go to Settings > Notifications.
2. In the Desktop section, turn on Show desktop notifications.
3. When your browser asks for permission, allow it.
4. To check that it works, select Send test notification.

If the setting shows Blocked by browser, open your browser’s site settings, allow notifications for app.astermail.org, and then turn the setting on again. If the desktop app asks you to turn on notifications in your system settings, select Open Settings.

Turn on notifications on your phone

1. In the Aster Mail app, go to Settings > Notifications.
2. Turn on Push notifications.
3. When your phone asks for permission, allow it.

In the web app, the same setting is Push, which turns on push notifications for mobile.

For more about the mobile apps, see Set up Aster on your phone.

Choose what triggers a notification

Under Events, turn on the events you want:

• New emails
• Replies
• Product updates. Security and policy announcements reach you even when this is off.

To silence a category without hiding its mail, turn it on under Muted categories. Muted categories still receive mail and appear in your inbox. This list appears only when inbox categories are on. To turn them on, see Inbox categories.

Change sound, badge, and popups

• Sound plays a sound for new notifications. It’s on by default.
• Unread badge shows the unread count on the app icon. It’s on by default.
• Notification Position sets where popups appear: Middle, Top, Top right, Bottom right, Top left, or Bottom left.
• Notification Duration sets how long popups stay: Default (2s), Long (5s), Longer (10s), or Longest (20s).

Set quiet hours

1. Under Quiet Hours, turn on Enable quiet hours.
2. Under Schedule, set a From time and a To time.

Mail still arrives during quiet hours. Quiet hours are included with Star and higher plans. See Compare Aster plans.

What a notification shows

In the browser and the desktop app, a notification reads “You have a new email,” without the sender or subject. When several messages arrive together, Aster combines them into one notification with a count. Select the notification to open the email. Message content is never sent to a push service in readable form.

With Lockdown Mode on, notifications show only “New message.” Lockdown Mode is part of Aster Vanguard, in Settings > Security > Aster Vanguard. See Aster Vanguard and Lockdown Mode.

Troubleshooting

If notifications stop arriving:

1. Check that the device isn’t in a focus or do-not-disturb mode.
2. Check that both the browser and the system still allow notifications for Aster.
3. Check that quiet hours aren’t active and the category isn’t muted.
4. Sign out and back in on that device to renew the notification registration.

Other problems:

• Send test notification doesn’t respond: turn on Show desktop notifications first.
• Notifications arrive only while Aster is open: push delivery couldn’t be set up in the background on that device. Sign out and back in to try again.

Related articles

• Set up Aster on your phone
• Settings reference
• Install Aster Mail on your devices
• Customize your inbox
• Review devices and sessions
• Compare Aster plans