Reenviar el correo de tu dirección anterior

Keep receiving mail sent to your old address, and optionally send from it in Aster, while people update your address.

An import brings your existing mail across. Forwarding covers the mail that arrives after that.

Before you begin

• Make sure you can still sign in to your old email account.
• Have your Aster address ready to enter at your old provider.
• If your old provider requires an app password for other apps, create one there.

Turn on forwarding at your old provider

The exact steps depend on your old provider.

1. Sign in to your old mailbox and open its settings.
2. Find Forwarding and add your Aster address.
3. If your old provider sends a confirmation message, open it in Aster and follow its instructions.
4. Choose whether the old provider keeps a copy of each message.

Keeping a copy is a safe choice while you move, because you can still check both mailboxes.

Send and receive with your old address in Aster

To keep replying from your old address, connect it to Aster as an external account. Aster then fetches its mail and can send through it.

1. Go to Settings > Import and open the External Accounts tab.
2. Select Add Account.
3. Enter the incoming server settings (POP3 or IMAP) and the SMTP settings for sending. Your old provider publishes these.
4. Select Test Connection.
5. If you use IMAP, select Fetch Folders and choose the folders to sync.
6. Under Sync Settings, choose how often Aster checks for new mail.
7. Save the account.

To remove messages from the old server after Aster fetches them, turn on Delete emails from remote after importing. To keep a copy of what you send in the old account’s Sent folder, turn on Copy sent emails to remote server’s Sent folder.

To send from the old address, select the From field when you write a message and choose it.

How long to keep forwarding

Keep forwarding on for at least a few months. Mail from banks, tax offices, and yearly renewals often arrives only once a year. When forwarded mail stops arriving, you can close the old account.

If forwarded mail lands in Spam

Forwarded messages can fail sender checks that the original passed.

• To move one message, open it and select Not spam. This doesn’t add the sender to your allowlist.
• To keep a sender out of Spam, go to Settings > Mail Rules > Allowlist, select Add, enter the sender’s address, and select Add. To allow a whole domain, choose Entire domain before you enter it.

Tips

• The number of external accounts you can connect depends on your plan.
• Forwarding at your old provider works on every Aster plan.
• Forwarded messages keep the original sender, so a reply goes to that sender.

Troubleshooting

• Forwarded mail doesn’t arrive: check that forwarding is on at your old provider and that your Aster address is spelled correctly. Then check Spam in Aster.
• Test Connection fails: check the server names, ports, username, and password. If your old provider requires an app password, use it.
• Aster asks you to upgrade when you add an account: you’ve reached the number of external accounts your plan includes. See Compare Aster plans.
• Older mail is missing: forwarding only sends new mail. Run an import. See Import mail from another provider.

Related articles

• Import mail from another provider
• Manage spam and blocked senders
• Add aliases and custom domains
• Set up Aster Mail in your first week
• Compare Aster plans