Administrar boletines y cancelar suscripciones

Aster tracks the newsletters and marketing senders that write to you, so you can leave the lists you no longer read.

Open the Subscriptions view

In the sidebar, select Subscriptions. Aster scans the mail already in your account for senders that include an unsubscribe header or link, and groups them by sender.

Each row shows the sender, a category tag (Newsletter, Marketing, Social, Transactional, or Other), how many messages that sender wrote, and when the last one arrived. A shield icon marks senders that support One-click unsubscribe supported, which Aster can complete without opening a webpage.

The scan reads mail on your device after it decrypts it, and it skips messages in a locked folder. Senders only appear after they write to you, so a list you joined but that hasn’t mailed you yet doesn’t show up.

Unsubscribe from a sender

1. Open the Active tab.
2. Find the sender, and select Unsubscribe.
3. Confirm in the window that appears.

When the sender supports one-click unsubscribe, Aster sends the request for you and moves the sender to the Unsubscribed tab. When the sender doesn’t, the row shows Open unsubscribe page instead, which opens the sender’s own page in your browser so you can finish there.

If a request fails, Aster tells you and leaves the sender in Active. Try again, or use the sender’s own unsubscribe page.

Unsubscribe from several senders at once

1. In the Active tab, select the checkbox next to each sender, or select Select all.
2. Select Unsubscribe at the top of the list, which shows the number you selected.
3. Confirm.

Aster reports how many senders it unsubscribed, how many need manual confirmation on the sender’s site, and how many failed.

You can also start this from the inbox. In the inbox toolbar, select the Quick Actions icon, and then select Bulk unsubscribe under Smart Actions. To move newsletters out of the inbox without leaving the lists, select Archive all newsletters in the same menu.

Unsubscribe from a single message

When you open a message from a mailing list, a banner above it says Stop receiving emails from the sender’s domain. Select Unsubscribe to leave the list without opening the Subscriptions view.

The request waits for the length of your undo window before it goes out, so you can select Undo in the toast to cancel it. To set that length, go to Settings > Reading & Conversations, select the Behavior tab, and change Cancellation Period under Undo Send. When the sender needs you to finish on their own site, the toast offers Open unsubscribe page.

Bring a sender back

Unsubscribing tells the sender to stop. If you want their mail again, open the Unsubscribed tab, find the sender, and select Reactivate. Aster removes the sender from the unsubscribed list, then you sign up again on the sender’s site if they already removed you.

Unsubscribe links on forwarded aliases

When a message arrives through an alias, you can choose what the unsubscribe button does. Go to Settings > Aliases, open the Preferences tab, and set Unsubscribe button action to Use original policy, Disable alias, or Block sender.

Troubleshooting

• A sender you expect is missing: the sender’s mail has no unsubscribe header or link, the mail sits in a locked folder, or the mail arrived from an Aster system address. Block the sender instead. See Block and allow senders.
• The list looks out of date: the scan runs in the background as new mail arrives. Open the view again after your mail syncs.
• Unsubscribing didn’t stop the mail: some senders take a few days to process the request, and some ignore it. If mail keeps coming, block the sender or report it as spam.

Related articles

• Organize your mail
• Block and allow senders
• Handle spam and junk mail
• Filter mail with rules