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Add a new address and make it the one you send from, since the address you signed up with can’t be renamed.

Your first address is tied to your account’s encryption keys. You can add aliases and custom-domain addresses to the same mailbox and choose which one is your primary address.

Before you begin

  • Check how many addresses your plan includes. The free plan includes 5 aliases and 1 custom domain. See Compare Aster plans.
  • Choose the name carefully. On most plans, a new alias on an Aster domain stays on your account for 30 days before you can delete it. Supernova and Family can delete these aliases right away, and on every paid plan you can delete an alias on your own verified domain right away.

Add an address

  1. Go to Settings > Aliases.
  2. Select Create Alias.
  3. Enter a name and choose a domain, either an Aster domain or a custom domain on your account.
  4. Select Create Alias to save it.

Mail to the new address arrives in your mailbox right away. See Add aliases and custom domains.

Make it your primary address

Your primary address is the default sender for new messages.

  1. Go to Settings > Aliases.
  2. Find the address you want.
  3. Select the pin icon, Set as primary address.

Your original address keeps receiving mail. To go back to it, select Reset to your default address.

To send a single message from another address, select the From field in the message and choose the address.

Use your own domain

An address on a domain you own moves with you if you ever change email services. To set one up, add the domain in Settings > Domains, and then add the DNS records Aster shows. See SPF, DKIM, and DMARC for your domain.

Move to a new account

If you need a completely new identity, create a new account and move your mail to it.

  1. Create a new Aster account with the address you want.
  2. On the old account, export your mail from Settings > Import > Export emails. See Delete your account for the steps.
  3. On the new account, import the export file. See Import mail from another provider.
  4. Tell your contacts. On a paid plan, you can also forward mail from the old account to the new one.

To move a paid plan to the new account, open a support request before you cancel anything.

Tips

  • To stop mail to an alias without deleting it, turn the alias off.
  • If your plan ends, aliases and custom domains above the free plan’s limits stop receiving mail. See Cancel a subscription or ask for a refund.

Troubleshooting

  • You can’t create another alias: you’ve reached your plan’s limit. Turn off or delete an alias, or upgrade.
  • Recipients still see your old address: check that the new address is primary, and check the From field before you send.
  • Mail to your custom domain doesn’t arrive: check that the domain’s DNS records match Settings > Domains.

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